Frequently Asked Questions

Privacy model, security practices, and how CipherPay works under the hood.

01 // Privacy Model

Is CipherPay truly private?+

What data does CipherPay have access to?+

How do I get maximum privacy?+

Can CipherPay spend my funds?+

02 // Wallet Security

Should I use my personal wallet for my store?+

What is the recommended wallet setup?+

Can I change my payment address?+

Can I change my viewing key (UFVK)?+

03 // How It Works

How does CipherPay detect payments?+

What is the reference code (e.g. CP-C6CDB775)?+

What happens if the buyer sends the wrong amount?+

How long do invoices last?+

04 // Security

How is authentication handled?+

What protections exist against payment exploits?+

Does CipherPay store buyer personal data?+

05 // Self-Hosting & Pricing

Can I self-host CipherPay?+

What do I need to self-host?+

Is CipherPay free?+

Can I pay for CipherPay with ZEC?+

06 // x402 Facilitator

What is x402?+

How does verification work for shielded transactions?+

Does the agent need a CipherPay account?+

What about payments on other chains?+

Is there a fee for x402 verification?+

07 // Integrations

Do I need a developer to integrate CipherPay?+

Does CipherPay work with Shopify?+

Does CipherPay work with WooCommerce?+

What is MCP and how does it work?+

08 // Products & Billing

How do recurring payments work?+

What happens if a subscriber misses a payment?+

Which fiat currencies are supported?+

09 // Wallets & Testing

Which Zcash wallets work with CipherPay?+

Can I test before going live?+

Can I accept ZEC in person (point of sale)?+

10 // General

What about refunds?+

What if I lose my dashboard access?+

Is CipherPay open-source?+

What is MPP (Micropayment Protocol)?+